When bringing your typewriter to our store for a diagnosis, feel free to stop by any time during our business hours (no appointment necessary). Please note that a $45.00 non-refundable diagnostic fee (cash only) is required at the time of drop-off. Paul or Jay Schweitzer, Gramercy Typewriter Co.’s owners and senior technicians, will personally diagnose your typewriter. During the diagnosis, the typewriter’s condition will be assessed inside and out—its gears, mechanisms, and decades-old parts thoroughly checked and tested.
After this diagnosis is completed (within approximately 1 week after being dropped off), you will receive a phone call or email with a review of the diagnosis, along with the cost of service or repair. If you decide to proceed, the service or repair of your typewriter will generally be completed within 2 to 4 weeks. Times may vary, however, depending on our current workload. The $45.00 diagnostic fee will be deducted from the final cost of the service or repair of your typewriter.
Should you decide not to have any service or repair performed, you are required to pick up your typewriter from our store within 30 days of the date it was dropped off. Any machine not picked up within this time frame will be placed into storage, due to limited space in the store. Any machine not picked up within 90 days of the date of drop-off will become the property of Gramercy Typewriter Co., LLC and will be used for parts or sold. Gramercy Typewriter Co., LLC will not be responsible for any typewriter left past 90 days.
If you choose not to have your typewriter serviced or repaired, and instead to purchase one of the fully reconditioned vintage typewriters for sale in our store, the $45.00 diagnostic fee that was paid may be used as a credit toward the purchase. This credit is valid for 30 days from the date of drop-off.
Please note: All payments for service or repair are to be paid when your typewriter is picked up. No deposit or partial payment will be accepted prior to the service or repair being completed. Machines that have been approved for any service or repair will be held in our store for 6 months from the drop-off date. After 6 months, the typewriter will become the property of Gramercy Typewriter Co., LLC and will be sold or used for parts. For machines that have been serviced or repaired, Gramercy Typewriter Co., LLC will not be responsible for any machine that has not been picked up within 6 months of the drop-off date.
To provide individualized attention during your visit, please plan ahead and schedule an appointment. By making an appointment, one of our sales associates will be able to help with any questions you may have and assist you in finding the perfect typewriter to match your needs—or one that makes an unforgettable gift for someone special.
** Please note that we do not accept credit cards or other forms of electronic payment. **
We sell a wide variety of new typewriter ribbons. It will be important to know the make and model of your machine prior to coming to our store, as different ribbons are made to fit specific typewriters. If you are not sure, please call us or email us a photo of your typewriter, and we will be glad to help. This will ensure that you purchase the correct ribbon for your typewriter. We can install the ribbon for you, while you wait, at no additional charge.
** All sales and service/repair provided are subject to NY sales tax. **